Thank you for shopping at Crown Oak Buildings.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on returns and refunds. The following terms are applicable for any products that you purchased from us.
1. Returns
You have [number of days] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and must have the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, as it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at info@crownoakbuildings.co.uk.
6. Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- By email: info@crownoakbuildings.co.uk.
- By phone: 01732 866910
- By visiting this page on our website: https://www.crownoakbuildings.co.uk/contact
